SMS Alerts Terms & Conditions

SMS Alerts are messages sent to the cell phone number used at the time you sign up to receive the text messages or at the time of opt-in. These contain promotion alerts as well as marketing and non-marketing text messages for Detail King services and products.

Opt-In

Sign up for SMS Alerts by texting KING to 1-888-495-5083. You authorize Detail King to send text messages to the cell phone number used to opt-in or the cell phone number for the account associated with your opt-in. You are also authorizing Detail King to include marketing materials in text messages sent to the opt-in cell phone number.

Message frequency will vary. This is a recurring message program and is only valid in the U.S. & Canada.

After submission, you may receive a SMS text message requesting that you confirm that you consent to receive text messages to the cell phone number used at the time of opt-in.

You are signing your opt-in and you are requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, or otherwise consenting to receive one or more text messages from Detail King. You confirm that you are 18 or older and the subscriber to the cell phone number or the user of the cell phone number and you are authorized to opt-in.

You do no not have to opt-in or agree to opt-in as a condition of purchase.

Opt-out

To stop receiving text messages, text STOP to 1-888-495-5083 to opt-out or call 724-325-0008. You will receive a text message confirming your opt-out. Thereafter, you will receive no further text messages to your cell phone number from Detail King.

To opt back in at any time, text UNSTOP to 1-888-495-5083, wait for the reply, and then text the advertised keyword.

Help

For help, text HELP to 1-888-495-5083, call: 724-325-0008 or email: support@detailking.com.

Cost

Detail King Text Messages are free but message and data rates may apply as provided in your mobile telephone service rate plan. Please contact your mobile telephone carrier for pricing plans.

Mobile Carriers

Detail King SMS Alerts are supported by various mobile carriers but may not be compatible with all cell phones or all carriers. Detail King and the mobile carriers are not liable for delayed or undelivered messages.

Privacy

You can view or privacy policy by clicking here.

Communications and Consent to Electronic Notices

You may communicate with Detail King via postal mail, telephone and via our website. Detail King may issue notices via these various channels, including by email and text message. You agree that said notices have legal effect and satisfy any requirement that notices be provided in writing. If you do not agree, you must immediately cease use of the Detail King Text Messages and opt-out, as described above.

To withdraw consent, request a free paper or email copy of the opt-in, or to update our records with your contact information utilize any of the channels listed above. To view and retain an electronic copy of these Terms and Conditions or the rest of your opt-in, you will need (1) a device with internet access, and (2) either a printer or storage space on said device. For an email copy, you will also need an email account you can access from the device, along with a browser or other software that can display emails. These Terms and Conditions will still apply if you withdraw your consent or opt-out of the Detail King Text Messages.

Your Mobile Telephone Number

You agree to maintain accurate, complete and up-to-date information regarding your use of Detail King Text Messages, including that you agree to advise Detail King immediately if you cease being the subscriber or regular user of your cell phone number.

You agree to indemnify Detail King in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Detail King if you cease being the subscriber or regular user of your cell phone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.

You may notify Detail King of a number change by submitting a “contact us” form on the website.

Disputes

Any dispute or claim arising out of or relating in any way to Detail King’s SMS Alerts will be resolved by binding arbitration, rather than in court, except that you may assert claims in a Pennsylvania magisterial district court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to these Conditions of Use.

BY AGREEING TO ARBITRATION, YOU UNDERSTAND AND AGREE THAT YOU ARE WAIVING YOUR RIGHT TO MAINTAIN OTHER AVAILABLE RESOLUTION PROCESSES, SUCH AS COURT ACTION OR ADMINISTRATIVE PROCEEDING, TO SETTLE ANY DISPUTE OR CLAIMS. THE RULES IN ARBITRATION ARE DIFFERENT, THERE IS NO JUDGE OR JURY. ALTHOUGH REVIEW IS LIMITED, AN ARBITRATOR CAN AWARD ON AN INDIVIDUAL BASIS THE SAME DAMAGES AND RELIEF AS WOULD BE AVAILABLE IN COURT, AND MUST ENFORCE THE SAME LIMITATIONS STATED IN THESE CONDITIONS OF USE AS A COURT WOULD.

To begin an arbitration proceeding, you must send a demand to the American Arbitration Association (AAA) describing your claim and serve a copy of the demand on Detail King, LP, 947A Old Frankstown Road, Pittsburgh PA 15239. The arbitration will be conducted by the AAA under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules and the form for filing an arbitration claim are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. We will reimburse those fees (but not any attorney’s fees) for claims totaling less than $10,000 unless the arbitrator determines your claims are frivolous. Likewise, Detail King, LP will not seek attorney’s fees and costs of arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submission, or in person in the county where you live or at another agreed upon location.

We each agree that any dispute resolution proceeding of any nature or in any forum will be conducted only on an individual basis and not in a class, consolidated or representative action. This means that you may not purport to act on behalf of a class or any other person. Likewise, an arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial, unless such waiver is unenforceable. This means that any claim would be decided by a judge, not a jury.

Applicable Law

THE FEDERAL ARBITRATION ACT AND APPLICABLE FEDERAL LAW (OR IN THE ABSENCE OF APPLICABLE FEDERAL LAW, THEN THE LAWS OF THE COMMONWEALTH OF PENNSYLVANIA), WITHOUT REGARD TO PRINCIPLES OF CONFLICT OF LAWS, WILL GOVERN THESE TERMS AND CONDITIONS AND APPLY TO ANY DISPUTES OR CLAIMS AGAINST DETAIL KING, LP ARISING OUR OF OR RELATING IN ANY WAY TO ANY DETAIL KING TEXT MESSAGES.