Detail King LP Refund Policy
Please inspect your order immediately upon receipt. Detail King will accept the return of many items within 30 days of the date of the original invoice. All returns are subject to a 10% restocking fee.
Return Material Authorization (RMA) numbers are required for a return and will be issued by a Detail King Customer Service Representative for all approved returns. Products returned without an RMA number will NOT be accepted.
We will NOT accept returns in other than ORIGINAL UNUSED condition. All warranty cards, product manuals, etc. must be in original, unaltered condition. ITEMS THAT HAVE BEEN USED MAY NOT BE RETURNED.
Shipping charges are not refundable. Credits for returned merchandise will not include the original shipping charges. Customers are also responsible for paying shipping charges to return the item(s) to Detail King.
Returns will NOT be accepted for these items: Detail trailers, pressure washers, water containment mats, water tanks, paint chip repair systems, business packages, training manuals, service menu and flyer videos, and any custom merchandise orders.
If you are requesting your shipment be sent Ups 2 day or Ups 3 day air the day it ships does not count as one of the shipping days nor does weekends or holidays. These are Ups shipping policies.
Please contact Detail King customer service if you have any questions about the use of the item(s) you are purchasing. Thank you for your order!